I wouldn't assume it is the fault of the iPhone X until you have taken the time to troubleshoot all avenues. Let them know what your carrier has to say as well if they cannot fix the issue. If that doesn't work, you can restore your phone to your backup, and then I would make a Genius Bar appointment at the nearest Apple Store to work with them. The thing that really seems the strangest about it is the fact that it appears on a time schedule. ![]() Without using your backup or adding any additional content to the phone, attempt to connect your Personal Hotspot and see if you get the disconnect. ![]() Then restore the phone to factory and set it up as new. I've not had to use mine since I got my iPhone X, but the only other test I can think of that should remove doubt about the phone would be to create a current backup of the phone. Follow the steps below to get personal hotspot working Keep in mind that you need an active data plan on your phone for this to work and you need to make sure that your carrier supports mobile hotspot and this service is included in your plan. I would still recommend connecting with your carrier to see if there are issues with Hotspot on the iPhone's plan. If you have your iPhone with you, there is an easy way to get another device connected. The only other issue I've seen with Hotspots was a problem connecting to Windows computers when there were special characters in the name of the phone, such as George's iPhone, where the apostrophe caused the network issue for Windows. While I understand your frustration, the carrier is the one that controls Hotspot. ![]() That is the only troubleshooting document for the Personal Hotspot.
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